We have had a business relationship with Mike since 2007 when he was brought in by our contractor for an in-home sound system. He wired our home including the patio, deck with as state of the art sound system. Although technology changes rapidly, we continue to enjoy streaming wifi services, ipod playlists and radio stations.
Mike subsequently installed a surround sound system and universal remote to enhance our existing TV at the time. We most recently upgraded to a new Samsung-Sonos TV/Blue Ray system that has been nothing short of phenomenal. Although these “life-enhancements” can be had by multiple purveyors, the personal service, ongoing customer service relationship, candid straightforward approach to the technology, product, service and price (yes Mike will work to the number) will keep us forever customers of STO.
On numerous occasions when we needed a cable, replacement proprietary battery for our sound system or other small details, it was in the mail the next day. That kind of access and information resource is so rare, it’s like having “doctor” in the family.
He’s been and will always be our go-to guy for technology. Not to mention, a warm, caring, highly skilled and ethical business person we are thrilled to support. You won’t go wrong using STO Sound and Vision for your personal and business needs. Mike will work with you to the number you can spend and provide you with sound options and lifelong service and commitment to quality.
Carrie Ogorek/Keiren O’Connell, Oreland, PA
Whole home stereo system, including outside patio area. Touch key pads. Our home was pre-wired and needed key pads and speaker installation.
We were very pleased and would highly recommend STO. They were professionals, courteous and clean. All questions post installation were answered promptly. We love our system and it has been a valued and appreciated addition to our home!
Theresa Dowd, Ambler PA
Evaluation for a multiroom home sound system that would work with current equipment, apple TV and existing ceiling speaker system and wiring in new home. Identify locate and provide necessary additional equipment. Install and program Sonos system to work with two sets of existing ceiling speakers in basement and kitchen, patio speakers and living room speaker system and also to work with my apple TV as well as computer playlists.
Michael Leshner visited my home in center city to evaluate current equipment and wiring and discuss requirements for system. He was prompt, professional and did an excellent job of identified and providing various suggestions to achieve what I wanted to accomplish at a reasonable price. Provided a quote and estimate for equipment and services promptly and was responsive and receptive to requested changes to portions of the estimate (he had purposefully overestimated the amount of time required for the installation because he stated he would rather overestimate it and have it come out to less than underestimate it and have a customer upset because it went over. I preferred to have the estimate closer to what I thought it actually should take to complete and he agreed to make the change.) The technicians were a little late arriving on the installation day but that is understandable given the difficulties of trying to time getting into center city from Jenkintown around morning rush hour. Really could have used a choice between A and B there for the above as I probably would have given them an A- or B+ if I had the option. The technicians were knowledgeable, courteous, careful, professional and polite and the entire installation took an hour and a half less than the revised lower time estimate. All and all I would recommend them for this type of installation
Damian DiNicola, Philadelphia PA
We have a very small room in the basement that we thought might work for a home theater. Mike came out and took the measurements the same day I called him. He modeled the room and told us that frankly, the room was too small for a movie projector and a big screen experience. Plus, he said, we could get bit sea sick! He said that a 60' flat screen would work better, but since we already have a 56 inch TV in our basement playroom, we didn't think that 4 extra inches would enhance our experience. I thought it was very professional that Mike gave us the facts and saved us a lot of money on what would have been a boondoggle for us. Also, another home theater consultant company out of King of Prussia came over earlier and told us a home projector and screen would work great. They were eager to make a sale, obviously.
Cyndy Alexander, Merion PA
Had a TV installed over my fireplace in my family room complete with blue ray player, Internet connection, surround sound, and universal remote. Had the old family room TV moved to the basement and hooked up with a gaming system, DVD player, VCR, and TV stand.
Mike, the owner, came to my house to check out the project. I told him what I wanted to do. He made some suggestions with regard to hardware and installation. Within a few days he emailed me an estimate along with some hardware options. We finalized the project via email and phone. We set up an appointment for installation about two weeks after finalizing the project in order to allow time for ordering the equipment. Mike and two technicians came on a Wednesday and worked for most of the day. The same crew came back the next day and were complete in about half a day. After they were finished mike and his crew described, in detail, how all the hardware worked. They took me and my wife through all the functions of the remote and how to do everything from turning on the TV to playing a DVD to streaming a movie or radio station on the Internet. The crew left the work space very neat and clean afterward and were very polite. I paid the remaining balance on the bill after the project was complete. A few days after, mike called to see how everything was working which I was happy to report that all was working well.
John Lignelli, Pottstown PA
Mike and his crew wall-mounted a television and 5 speakers for us. They also set up the receiver and all the equipment for us.
This company was great! Mike came to the house right away and gave me an estimate on the work. He answered all my questions and was very helpful. We scheduled an appointment, and his crew came out a few days later to mount the TV and speakers and set everything up. It only took a few hours, and everything looks great! We get lots of compliments on how nice it looks. We'll definitely work with Mike and STO again.
Molly O’Connor, Philadelphia PA
Repair universal remote for entertainment system
We used STO for a universal remote repair. We have used several other services (Best Buy and others). STO was the first one who really seemed like an expert. The lead tech who came out (Lee) was excellent. They did the best job by far of other companies we have had look at our Universal Remote. I would definitely recommend them. They will get our business going forward.
Katrina Spillane, Philadelphia PA
Install Home Theater System
Michael and his crew were amazing. Very professional, service-oriented, prompt and friendly. I would not hesitate to recommend this company to anyone looking for quality products and service
They obviously knew what they were doing and did it well.
Kathleen McDermott, Lower Gwynedd PA
Television was mounted above mantle and Blu-Ray disc player was installed.
Michael called back in a timely manner and was very courteous and informative. He immediately responded to my questions via email and telephone; and through our conversations, I was able to decide the appropriate television size for the dimensions of my room. I was very pleased with the patience and professionalism of the installer. I would use his services again and recommend him to my friends and family.
Peggy Love, Landsdowne PA
STO installed a new TV, and a surround sound system, including Sonos in three locations. They were on time, professional and over all very easy to work with. I plan to use them again to hang a flat panel TV.
Kevin Kane, Philadelphia PA
Checked surround stereo system, installed new remote control system, rewired sound system for optimal operation installed customer supplied Roku.
Technician replaced problematic remote control and rewired system to work with it. He explained how it worked before leaving. Follow-up questions were resolved by phone quickly and satisfactorily
Richard Izard, Landsdale PA
Installed and mounted a large plasma TV. onto wall above fireplace. Also installed a whole house stereo, so we could listen to the stereo, radio, TV. , or DVDs in several rooms in our home.
The owner of the business was very personable and friendly. He asked us what we wanted and then he talked about generally what it would require and a rough estimate of the price. We met a 2nd time to fine tune exactly what equipment would be needed. Also, we needed to make some changes to get the project within our budget. The owner, Michael, was very flexible and helped us make a few adjustments so the project gave us what we wanted and was within our budget. He also helped us locate an electrician to install some lighting in two rooms.
On the day set for installation, the men arrived on time and worked well. This was a 2 day project and everything went as planned. There was one problem with the wire after it was pulled through the wall and the worker left immediately to get more wire to rework it through the wall.
After the installation, they programmed and set up the TV. They came by the house to explain how to use the remote. We had problems with the remote and the owner, Michael, felt another remote might be easier for us to use. They came by immediately to program it and instruct us on how to use it.
The 2nd remote has worked extremely well and simplified all the different equipment for easy use. All along the way, the owner has kept in contact with us, via phone and email, to make certain everything was operating correctly for us. Even a few months after installation, Michael checked back with us to make sure everything was working well for us.
We are very, very happy with our TV. and whole house stereo. It is very easy to use. The service was outstanding. Michael and his workers were very polite and really worked to make our system work for us.
SANDRA MCCABE, Lansdale PA
Set up and purchase of high end audio equipment.
We bought subwoofers, preamps, amps and several sets of speakers over the years. If something ever broke, STO would promptly repair the item. The owners are very nice people who really know this business.
It always went great and the owners were a joy to deal with. Very professional and nice people, good prices, great displays and top notch.
Dennis Perler, Chester Springs PA
Professional, team did an excellent job. We were a small job, hanging existing 65" TV on wall. Quick response, quote, scheduled and completed in a few days. Would recommend.
Rich White, Philadelphia, PA
Installed Sonos in two rooms, mounted 2 TVs, configured RF remote to work with all
Mike (owner) and Lee (senior technician) were great and very easy to work with. Mike and I corresponded via email and phone prior to work being done to nail down a quote. He was very responsive. On the day of the installation, Mike was present and saw to it that everything was taken care of. Lee was a whiz and got all of the systems working smoothly. He answered my numerous questions on the fly. There was a small problem with the remote which they will come fix soon. I am planning on using them in the future
SUNEEL NAGDA, Bala Cynwyd, PA
Sold and installed 60" flat screen and Sonos system, improved wifi.
Michael was a great man to work with. He was unfailingly prompt, professional and responsive. He first came out to our home to help us decide on our system, then provided us with choices and information on various products. We ended up buying a TV and Sonos sound system from him at a very fair price. He and his installer did a super job installing the system, and when we discovered that our cable outlet was inoperative, he was very patient while we contacted Comcast and then found an electrician who could run cable to the outlet.
Return visits went smoothly, and we love the system. We did find that our wifi was insufficient, and Lee came back yet again to help us out with that issue.
We will definitely use STO in the future and highly recommend them.
Nancy Malangoni, Bryn Mawr PA